Project Description
SKILLED STAFF
The SMOOSH™ DOG TRANSPORT team are always here to help. We don’t just hire drivers to care for your Dog, our team comprise of Animal Welfare officers, ANKC Breeders and Exhibitors, Canine Breeding Technicians and behavioural specialists, all trained in Animal First Aid.
Our staff know Dog behaviour and how to spot and help a stressed, dehydrated or unhappy Dog before any issues arise. Sure, they are Dog lovers too who love to give cuddles, but we won’t gamble with the wellbeing of any animal in our care. Would you accept anything less than that? We wouldn’t.
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DRIVER ALWAYS PRESENT
Our driver will NEVER leave the vicinity of our van for any extended period of time. EVER!
HIGHLY EXPERIENCED, HIGHLY TRAINED
Our Driver is trained in Animal First Aid and a highly experienced Canine professional, not just a driver.
WE KNOW CANINE CARE
Our Custom Cages allow for the ultimate, Veterinary grade sanitation regime. And our frequent four hourly rest stops and temperature monitoring system means we pay close attention the care of every animal onboard as a priority, all of the time.
“Our frenchie puppy arrived today from Sydney – Gold Coast…. healthy and happy!
Great communication, great prices and outstanding service.
Transport van was amazing, clean and tidy!
Highly recommend Smoosh™ for your pet transport”
FREQUENTLY ASKED QUESTIONS
Your questions and enquiries are important to us. Nothing is too trivial or too difficult. If your question is not listed below, please Contact us.
Our Pricing is calculated on factors such as distance and size of enclosure required. We’ll ask for these details when you request a quote from us.
As an approximate guide:
A puppy traveling from the Gold Coast to Sydney (850km) in a small enclosure would cost under $200.
DID YOU KNOW WE PRICE MATCH?
Smoosh® Dog Transport do have a price match policy. Simply request a quote from us. If we are too expensive, we’ll match the price you have been quoted* (within the past 5 days for a comparable service).
*Terms and conditions apply
We do everything possible to make sure your Dog is as Safe, Happy and Healthy as possible during transportation, however you can rest assured that we have ALL bases covered when it comes to having insurance cover.
As well as the usual vehicle and business insurances, we are also covered by Animal Transit Insurance.
This means every animal in our care is Insured against an unlikely injury and/or death during Transit on a Smoosh® Vehicle.
We always recommend that you purchase your own Pet Insurance Cover. This gives you piece of mind that if anything happens during transit to and from our meeting point, you are still covered.
BRISBANE – SYDNEY
Same Day Delivery
GOLD COAST – MACKAY
Same Day Delivery
TOWNSVILLE – GOLD COAST
Same Day Delivery
BRISBANE – MELBOURNE
MELBOURNE – SYDNEY
We have various sized custom built enclosures to suit all breeds, sizes and ages of dog. We use special exercise pens for younger puppies with an enclosed floor to ensure they do not touch the ground prior to their final vaccinations.
No, unfortunately not.
Currently, during this difficult time dealing with Covid, we have a very strict Covid safe plan in place. Since we travel interstate through various Covid hotspots, we are extremely careful and about how we handle any items. To keep our service and our procedures consistent, we simply do not handle any items that are not 100% necessary. We suggest these items are mailed through in advance.
Outside of a Covid world, we cannot deliver your puppy packs for you. Our transportation has been designed to allow the maximum comfort for your dog, not for the maximum space for 20 puppy packs. Therefore we do not have storage facilities to carry a puppy pack for every puppy onboard. We suggest these items are mailed through in advance.
During their entire journey, all Dogs on board a SMOOSH® van reside in a secure, ultra comfortable purpose built enclosure with ample room to stand, lay and move around (but not too much for safety during transit). Most dogs spend their time chewing toys, watching TV or sleeping. Regardless of how many days they spend in transit, their wellbeing is always our number one priority. At night time, this is no different.
DRIVER ALWAYS PRESENT
Smoosh® have a “Driver Always Present” Policy. Our driver NEVER leaves the vicinity of the SMOOSH® van for any extended period of time. This means driver rest stops, visits to the fuel pump, showering and even during unexpected trips to the mechanic, our driver is with your Dog at every possible moment, while your Dog continues to watch a movie, plays or sleeps as usual.
WHERE DOES THE DRIVER SLEEP?
Our driver will sleep in the van, YES! in the rear Dog Cabin (not in the front away from your Dog) with your Dog on most nights. Alternatively, on VERY rare occasions, the driver will pitch a tent right outside the van door, next to the Dogs. This is regardless of where the van is located. We have found that sleeping next to your Dog keeps them calm and helps them relax at night.
Sure, we use motels, but ONLY when our van is empty.
HOW MANY NIGHTS ARE YOU EQUIPT FOR?
Our SMOOSH® van is also equipped with enough food, water and clean bedding for a two week camping trip. So we are always prepared to care for your Dog in any circumstance. While a van might be strange environment for your Dog, the environment is just as safe for them as it is at home in bed.
Please rest assured, your Dog will NEVER be left unattended for any period of time for any reason.
Full information about our live tracking system is provided in your Smoosh® Welcome Pack. This is sent to all parties once a booking has been made.
All Smoosh® Transportation vehicles include the exact same features. This includes 24/7 real time tracking. This tracking is integrated into the Smoosh® Driver App which sends you notifications about the location of your Dog, timeframes and a map link where you can view and track the progress of your Dog’s journey in real time.
More information is available here on our Live Dog Tracking page.
Smoosh® Dog Transport are Brachy Breed Specialists.
Not only are we breeders and Exhibitors of Pugs, but our family consists of 6 Pugs currently (You may have seen our boy “Bohdi” on our transport vehicles).
We take precautions with EVERY animal on board, however we understand how taking particular care with managing temperature, Food and Water intake and stress in Brachy Breeds is vital to their wellbeing.
Yes, we can place these items into the same enclosure as your puppy. We realise this can be a welcome comfort to young Dogs however this may not be ideal purely for sanitary reasons. After a possible two day journey, these items can become soiled and do not allow for a full frequent clean of the enclosure. Of course our goal is to help your puppy to stay happy, comfortable and clean.
YES! All of our SMOOSH® vans have a Microchip Identification Scanner onboard. We often transport full litters of puppies and we have zero tolerance for mistakes when it comes to your precious puppy. Our driver has been trained on animal first aid, nourishment, hydration and of course the SMOOSH® unique identification system, which includes scanning and identifying Dogs via their microchips.